TERMS OF SERVICE

By using FixMyPrint, you agree to these Terms of Service. If you do not agree, please do not use the service. These terms apply to all users of FixMyPrint, including the web app at fixmyprint3d.com and our mobile applications.

FixMyPrint is a 3D printing assistant that provides: • Settings Generator - Deterministic slicer settings engine for your printer and filament • Fix My Print - AI-assisted diagnosis of common print failures with exact slicer adjustments. Fix My Print now includes community-verified fixes from 58,000+ Reddit posts. • Photo Diagnosis (Pro) - GPT-4o Vision analysis of failed print photos • Print Journey (Pro) - Per-print logging with cost tracking • Slicer Export - Native profile file generation for import into slicer software • Slicer Import - Parse and compare existing slicer profiles • Filament Database - 1,317+ brand-specific filament profiles • Printer Profiles - 128 detailed printer specifications • Free Guides - 43 troubleshooting and how-to guides, no signup required The service is provided by MoosePunch Interactive.

You must create an account to use FixMyPrint. You are responsible for maintaining the security of your account credentials. You must provide accurate information when creating your account. You may not share your account with others or use another person's account.

You agree not to: • Use the service for any unlawful purpose • Attempt to circumvent rate limits or access controls • Upload images that contain illegal content • Upload slicer profile files containing malicious or executable code • Reverse engineer or attempt to extract our AI prompts • Resell or redistribute FixMyPrint's outputs without permission • Use automated tools to make bulk requests

FixMyPrint uses a combination of deterministic rule-based engines and AI-assisted features to help diagnose and fix 3D printing issues. You acknowledge that: • Settings Generator outputs are produced by a deterministic engine built from researched printing data - not AI. Settings are constrained within manufacturer-safe ranges for each filament type. • Fix My Print uses AI to rank likely causes of print failures, but all recommended setting adjustments come from the deterministic engine. • Community-Verified Fixes are sourced from real Reddit posts and ranked by confirmed success rate. These are community suggestions, not guarantees. • Photo Diagnosis (Pro) uses AI (GPT-4o Vision) to analyze images of failed prints. Results are ranked suggestions, not definitive diagnoses. • All recommendations - whether from the rule engine or AI - are starting points. Always verify settings are appropriate for your specific hardware and filament. • We are not responsible for damage to printers, filament, or prints resulting from applied recommendations. • Settings should be reviewed and adjusted based on your results and experience. • Slicer Import processes uploaded profile files transiently to extract settings for comparison. Files are not stored after processing. • Outcome Tracking: when you confirm that a fix worked, that signal is used anonymously to improve fix success rate calculations for future users.

FixMyPrint offers three tiers: • Trial - 5 free Settings Generator uses and 5 free Fix My Print uses (tracked independently), no card required • Basic - $19.99 one-time, 10 generations/day • Pro - $9.99/month or $89.99/year, 50 generations/day + Photo Diagnosis + Print Journey Web subscriptions are billed via Stripe. Mobile subscriptions are billed through Google Play or the App Store. • You may cancel at any time • Cancellation takes effect at the end of the current billing period • No refunds for partial billing periods • We reserve the right to change pricing with 30 days notice

FixMyPrint and all associated content, features, and functionality are owned by MoosePunch Interactive. You retain ownership of any photos you upload. By uploading photos, you grant us a limited license to process them through our AI systems to provide the service.

FixMyPrint is provided "as is" without warranty of any kind. We do not warrant that: • The service will be uninterrupted or error-free • Generated settings will be accurate for your specific hardware • The service will meet your specific requirements Use all recommendations at your own risk.

MoosePunch Interactive shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of FixMyPrint, including damage to your 3D printer, wasted filament, or failed prints. Our total liability shall not exceed the amount you paid us in the past 3 months.

We reserve the right to suspend or terminate accounts that violate these Terms of Service. You may delete your account at any time from Profile settings. Upon termination, your data will be deleted in accordance with our Privacy Policy.

We may update these Terms of Service. Significant changes will be communicated via email or in-app notification. Continued use of the service after changes constitutes acceptance.

These terms are governed by applicable law. Any disputes shall be resolved through good faith negotiation first. Contact us at legal@fixmyprint3d.com for any legal matters.

For questions about these Terms: legal@fixmyprint3d.com MoosePunch Interactive